Privacy Policy

1. Information We Collect

We may collect personal information such as your name, phone number, email address, home address, and service details when you book a cleaning service, fill out a contact form, or communicate with us.

2. How We Use Your Information

By using Neatly's facilities, you agree to follow the guidelines in this Cleaning Policy. Your cooperation helps us maintain a clean and healthy environment for everyone. We're dedicated to keeping our spaces in top condition, so you can enjoy a comfortable and productive experience.

The information we collect is used to:

• Schedule and manage cleaning appointments

• Communicate with you regarding services or inquiries

• Improve our services and customer experience

• Process payments and send invoices or confirmations

3. Information Sharing

We respect your privacy and do not sell or rent your personal information to third parties. Your information may only be shared with trusted team members or service partners when necessary to provide the requested cleaning service.

4. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can guarantee complete security.

5. Cookies & Website Data

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and remember user preferences.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. You may contact us if you wish to update or remove your information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website or customer support channels.